1. Michael Vietri's Avatar
    Noticed several contacts disappeared from phone
    Removed SIM and SD card
    Did data factory reset
    Using stock LG phone/contact app
    When connecting to Google account, selected Set up as new phone
    Connected to only 1 Gmail account
    Set to sync contacts
    In the account settings, it should that all synced OK including contacts

    I have about 4000 Gmail contacts
    Only 700 appear on the phone
    The ones that are missing appear to be the newer ones.
    I am at a complete loss as to why.

    Any assistance is appreciated.

    Thank you.
    02-09-2018 11:52 AM
  2. SpookDroid's Avatar
    If you log into contacts.google.com using your Google account, do you see the missing contacts there? Are there any of those that have foreign/special characters on the name (sometimes that seems to 'break' sync)?
    02-09-2018 01:16 PM
  3. Ry's Avatar
    Noticed several contacts disappeared from phone
    Removed SIM and SD card
    Did data factory reset
    Using stock LG phone/contact app
    When connecting to Google account, selected Set up as new phone
    Connected to only 1 Gmail account
    Set to sync contacts
    In the account settings, it should that all synced OK including contacts

    I have about 4000 Gmail contacts
    Only 700 appear on the phone
    The ones that are missing appear to be the newer ones.
    I am at a complete loss as to why.

    Any assistance is appreciated.

    Thank you.

    Sounds like 700 of those contacts are in "My Contacts" while the rest are in "Other Contacts".
    02-09-2018 02:36 PM
  4. Michael Vietri's Avatar
    Hello, I think this might be it. I don't even see the My Contacts as a category in Gmail contacts web version. I have no idea why my phone would suddenly only sync "My Contacts"?

    Is there a way to circumvent this default behavior?

    I see in Contacts > Contacts Settings > Customize it is possible to select all the categories of contacts.

    But I do not understand how this happened in the first place.

    What silly behavior. This has been driving me crazy and caused several unnecessary factory reboots.
    02-09-2018 03:33 PM
  5. Michael Vietri's Avatar
    What did not seem to help, Maybe it is a specific character that is breaking the system.

    Going to try and exporting/importing my Gmail contacts into Gamil and see if that helps.
    02-09-2018 04:39 PM

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