1. Manivannan Muthu's Avatar
    Dear Experts,

    Greetings!

    I have purchased General Mobile GM5d android one mobile last year. I have purchased in Dubai. I am started using from India. Since from purchase I have encountered severe battery issue, after two months of minimum usage of the mobile phone, one fine day the phone completely dead and the battery is not charging. I did not get the original battery anywhere in India. I did not use the mobile phone after that. I have made a research for the availability of the battery in Netherlands and I made a special request in the ecommerce site and I got the battery yesterday. Still I am facing the same issue, battery not fully charged.

    I request you to please give the solution on this.

    Thanks and regards,
    Manivannan. M
    06-29-2018 08:49 AM
  2. Rukbat's Avatar
    Use the phone until the battery is down to about 50%. Go to Setings/Battery. Tap the top part of the screen, where the percentage of charge is. Take a screen shot. Post it here. (See [GUIDE] How To Post Screenshots on Android Central.)
    06-29-2018 12:14 PM

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