1. ROBERTO NGWIRA's Avatar
    It's got 3g and LTE options but still uses 2g once I try to change to 3g only it's says no service so am stuck using 2g which is slow how can I fix this problem please help
    10-20-2018 11:52 AM
  2. Rukbat's Avatar
    Check the 4G frequencies the phone can handle, and the 4G frequencies your carrier uses. If there's no math, you can't get 4G, LTE or not. And, since a lot of carriers have taken data off 3G, that might be why you're not getting 3G.

    Or the phone may just have a couple of bad radios.
    10-20-2018 12:06 PM
  3. milleniumdroid's Avatar
    Also, maybe your area doesn't have 3G/4G coverage.
    10-22-2018 02:32 AM

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