1. Sebastian Hughes's Avatar
    A few days ago, I was able to download jpeg images from Google. But starting yesterday, I can't. I long press on the image, a box pops up and I click download image. Then a smaller box pops up that says "Are you sure you want to download "image.jpeg" again?" I click yes, but nothing happens. Please help.
    01-28-2019 12:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you using the Google search app, or the Chrome app? If you're using Google, go to Settings>Apps​, select Google, then Permissions, and make sure Storage permission is turned on.
    01-28-2019 01:04 PM
  3. Sebastian Hughes's Avatar
    Yes, I am using the Chrome app. And storage permissions are on
    01-30-2019 08:31 AM
  4. B. Diddy's Avatar
    What happens if you rename the previous image you downloaded?

    Does this happen on any site, or only a certain site?
    01-30-2019 09:46 AM
  5. Sebastian Hughes's Avatar
    It is Google images. I will try to rename it
    01-30-2019 09:49 AM
  6. Sebastian Hughes's Avatar
    I could download jpeg but I had to put the default storage as my SD card. I don't know where to change the name of the image. I have Google Photos for my gallery
    01-30-2019 09:52 AM
  7. Sebastian Hughes's Avatar
    Ok, I was able to change the name of the picture. But I downloaded another jpeg, and the problem starts over again.
    01-30-2019 09:57 AM
  8. B. Diddy's Avatar
    Open Chrome, tap Menu>Settings>Downloads, and look at Download Location. If you're set to save to Internal Storage, it should tell you what the directory name for the downloads is (which should be the main /Download directory).
    01-30-2019 11:08 AM
  9. Sebastian Hughes's Avatar
    It says storage/emulated/0/Download
    01-30-2019 11:30 AM
  10. B. Diddy's Avatar
    And are you unable to download jpegs there, and also rename them when they download there?
    01-30-2019 12:28 PM
  11. Sebastian Hughes's Avatar
    I can download, but after I change the name of delete the previous jpeg. But a few days ago, I didn't have this problem
    01-30-2019 03:54 PM
  12. B. Diddy's Avatar
    It is a little strange, since the system would normally tack on a number in parentheses after the filename if it's a duplicate. And I just tried downloading an image from the Google Image Search page using Chrome -- it downloads the file with a specific filename (and not just "image.jpg"), and when I try to download it again, it asks me if I'm sure. When I say yes, it downloads it again, but this time with a (1) tacked on.

    Which phone do you have? Does this happen in Safe Mode as well?
    01-30-2019 06:36 PM
  13. Honey goyal's Avatar
    Just do a simple thing, go to file manager (my files) ,there will be a folder naming "Download",Change its name.....you can give any name. once you change its name you will be able to downlaod images
    08-12-2020 04:03 AM

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