1. JL Vega's Avatar
    Device: UMIDIGI Z2
    Version: Android 8.1.0

    The fingerprint option works well for a year.
    Suddenly stop working.
    When I tap in the Fingerprint option in the Settings the phone do nothing, so I can't enter a new fingerprint or test the fingerprint sensor.
    07-25-2019 08:18 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting it into Safe Mode: https://www.getdroidtips.com/boot-um...pro-into-mode/. If that doesn't work, then see if it works after a factory reset. If it still doesn't, then the sensor probably failed. Contact the manufacturer if it's still under warranty.
    07-25-2019 11:52 AM

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