1. Marwa Youssef's Avatar
    I am having trouble getting my dual (second) whatsapp account to sync with my contacts. It just displays the numbers instead of names. I have all the permissions checked and have removed the account and set it up fresh again but still no joy. Anyone else having the same issue?
    05-29-2020 06:40 PM
  2. Kizzy Catwoman's Avatar
    I have exactly the same issue on my S10+
    05-29-2020 08:44 PM
  3. Javier P's Avatar
    I have exactly the same issue on my S10+
    I don't know about Realme but in Samsung devices you need to disable 'Separate Contacts' or something similar in the Dual Messenger settings.I remember reading about this a while ago, I'll try to find it.
    Kizzy Catwoman likes this.
    05-29-2020 08:48 PM
  4. Javier P's Avatar
    05-29-2020 08:50 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! I moved this to the WhatsApp forum for more specific traffic.
    05-29-2020 09:43 PM
  6. Kizzy Catwoman's Avatar
    Cheers for that and it worked.
    I don't know about Realme but in Samsung devices you need to disable 'Separate Contacts' or something similar in the Dual Messenger settings.I remember reading about this a while ago, I'll try to find it.
    Javier P likes this.
    05-29-2020 10:08 PM
  7. Javier P's Avatar
    Cheers for that and it worked.
    Excellent! Glad it helped.
    05-29-2020 10:16 PM
  8. Marwa Youssef's Avatar
    This is for Samsung. I need help for realme mobile dear
    05-30-2020 06:11 AM
  9. Javier P's Avatar
    This is for Samsung. I need help for realme mobile dear
    Sorry, I have no experience with ColorOS and didn't find any report of this problem for Realme devices.

    For some people using OnePlus devices the problem stopped after starting a new chat, which kind of forced the sync process for the contacts. Also, make sure that all the options are selected in your Contacts app settings.
    Marwa Youssef likes this.
    05-30-2020 08:04 AM
  10. Marwa Youssef's Avatar
    Thank you dear friend for your reply
    Javier P likes this.
    05-30-2020 08:20 AM

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