1. ianstewart1960's Avatar
    I have just got a new A12 phone and used smart switch to bring over all my apps, data, contacts etc. This all proved very straight forward and successful. Except one item, for some reason the watttsapp icon is not displaying the badge showing how many messages I have. It is coming up on my lock screen and as a notification along the top of the screen but no little red dot with a number in the centre. I have checked everything and its all enabled as it should be. Please any help would be appreciated.

    One other thing. I have 5 email accounts on the phone but when I open Gmail I am not seeing where the unopened mails are exactly. I have to open each account to see if it is in there. Is there a way of getting a number come up next to each account that has unread emails in?
    01-17-2022 08:58 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just to be clear, all other icons show notification badges properly? Have you tried uninstalling and reinstalling WhatsApp?

    Are you using the Gmail app or the Samsung Email app?
    01-17-2022 10:29 AM
  3. mustang7757's Avatar
    You using stock launcher or 3rd party ?
    01-17-2022 10:49 AM
  4. ianstewart1960's Avatar
    No, that is the only thing I have not done yet. i was worried about losing all my past messages. I am using the gmail app.

    I'm using the stock launcher.

    All other icons are working fine.
    01-17-2022 03:06 PM
  5. mustang7757's Avatar
    No, that is the only thing I have not done yet. i was worried about losing all my past messages. I am using the gmail app.
    3rd party launcher won't lose that data.

    So long press a empty spot on home page >tap home screen settings , is this on what I circled?
    Why is an icon badge not showing?-screenshot_20220117-170916_one-ui-home.jpg
    01-17-2022 04:17 PM
  6. B. Diddy's Avatar
    No, that is the only thing I have not done yet. i was worried about losing all my past messages. I am using the gmail app.

    I'm using the stock launcher.

    All other icons are working fine.
    I don't personally use WhatsApp, but typically all of your messages would be saved to the WhatsApp servers in the cloud, not locally on your phone, so clearing the app cache/data would not wipe those messages out. When you log back into WhatsApp, everything should sync back.
    01-17-2022 06:03 PM
  7. mustang7757's Avatar
    No, that is the only thing I have not done yet. i was worried about losing all my past messages. I am using the gmail app.

    I'm using the stock launcher.

    All other icons are working fine.
    If all other icons are fine then long press whatsapp >tap info >notification
    Laura Knotek likes this.
    01-17-2022 06:15 PM

Similar Threads

  1. Is there a way to answer an incoming call?
    By Android Central Question in forum Nokia 6.2
    Replies: 11
    Last Post: 02-13-2022, 02:49 PM
  2. Why has my Galaxy A 20 fr Metro not get android 11
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 01-17-2022, 10:48 AM
  3. Replies: 1
    Last Post: 01-17-2022, 10:40 AM
  4. Replies: 1
    Last Post: 01-17-2022, 10:33 AM
  5. y android 12.0.7 does not let me use a 4 digit password to login to wifi
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 01-17-2022, 09:20 AM
LINK TO POST COPIED TO CLIPBOARD