01-24-2023 09:37 PM
tools
  1. rhlongo's Avatar
    rhlongo
    Android S20 - when I hit the "Sign In" button on the app to go to the sign in screen it just spins and says "please wait". not a password or sign in issue for I can go on the website and log in. started a couple of weeks ago with the last update. App worked fine before update
    08-17-2022 02:42 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try going to Settings>Apps, then selecting Hilton, then Storage, then Clear Cache/Clear Data, and Force Stop. Now open again and try to sign in.
    SpookDroid, Laura Knotek and J Dubbs like this.
    08-17-2022 03:39 PM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    If still issue contact the Dev
    J Dubbs likes this.
    08-17-2022 07:54 PM
  4. Carlos Carranza's Avatar
    Carlos Carranza
    Originally Posted by rhlongo
    Android S20 - when I hit the "Sign In" button on the app to go to the sign in screen it just spins and says "please wait". not a password or sign in issue for I can go on the website and log in. started a couple of weeks ago with the last update. App worked fine before update


    I am having the same issue with my S21 ultra. I followed the advice (Settings>Apps, then selecting Hilton, then Storage, then Clear Cache/Clear Data, and Force Stop. Now open again and try to sign in) but it still wont work. I have even un installed the app but I keep getting the please wait spin thing.
    01-24-2023 01:49 AM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you using a VPN? If so, try turning that off.
    01-24-2023 03:43 AM
  7. Carlos Carranza's Avatar
    Carlos Carranza
    No VPN.
    01-24-2023 04:31 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Do you have any other devices that you can test the app on?
    01-24-2023 09:37 PM
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