Docs to go support?

[Drew5316]

Installed license for Documents to Go, went to my Google Docs spreadsheet that I wanted to edit, and it doesn't support import function, so I'd have to edit a field in DTG and view in gdocs to get a complete user experience.

Got my refund for my license, then tried to contact support at Dataviz. What a nightmare!

Going to their website keeps redirecting to a product page and login requires a registration code. Anyone know how to contact Dataviz support?

Thanks,
Drew

 

[mclarryjr]

I have contacted them here and have received a response in a reasonable amount of time.
Good luck

 

[Drew5316]

No luck. It's just a general page for me. Even the links to their support forum are a joke because they locked them down in 2010.

 

[Drew5316]

Ha! You'd think I'd learned it by now... I had to toggle on desktop mode in Dolphin HD. Apparently the website developers for Dataviz didn't think anyone would be connecting to Support from a mobile device, even if it's for a mobile product.

 

[mclarryjr]

LOL... well glad your now able to contact them.