1. JamesKBoyd's Avatar
    I'm having a real problem with my Bank Of America app. When it gets to the screen where it shows my sitekey along with the picture, and asks me to enter my passcode......I enter the passcode correctly, but then it just takes me BACK to the page where it is asking me if I want to sign in, find locations, or more.

    Anyone have any idea what could be causing this? It started happening recently after I did a reset of my phone and now I am 100% unable to use the app.
    06-26-2012 09:10 AM
  2. Matt Boyer's Avatar
    My android has been doing the same thing.
    if you go back 1 step
    to reenter a different ID.
    But you enter the same ID as normal
    and it will show you the same
    site key again. reenter your same
    password and it'll work.
    I don't know why but using the
    default ID doesn't work.
    THIS phone app really sucks too!
    Ive had the hardest time entering
    And editing this text i had to keep
    Hitting return to keep the text skinny ugh.
    Good luck!
    Im now trying to figure out how to
    really fix it.
    12-22-2012 01:27 PM