Hmmm...I looked at it and noticed a couple things similar to you.
Keep in mind I'm not doing this specific behavior, but set it up to try to reproduce the problems. Hope this stuff helps...
I set up a silent profile. Added group family to the wife, kids and parents. Didn't work so I set up a normal profile for it to go to when they call.
This is correct, since you need at least two profiles (a normal and silent one).
It doesn't recognize the group so I added individually then it will only work if they call from there primary number. I want to receive calls from any of their numbers and text messages.
I have the same issue...none of my groups show: I just see a "<none>" and "<Any Number>" option.
And if I add them individually, it only adds the primary number.
I did manage to work around this by adding the contact to my rule, then editing the contact, changing the primary number, and adding the contact again to my rule (this added the same contact to the rule twice, but under two different numbers, such as "home" and "Mobile"). Then of course I had to re-edit the contact and reassign the primary number again.
Obviously, that is not ideal (and a pain, especially since most of my contacts have a "home", "mobile" and "business" number). I have posted this on their support forum here:
Two problems with "incoming call" rule - Setting Profiles User Group | Google Groups so keep an eye on it and hopefully someone will answer it.
I want to receive calls from any of their numbers and text messages.
I believe you will need another condition to your rule for the text messages (since it's an option). When you set that up, you can add contacts (or keywords) to it. Unfortunately this looks like it works the same as above (only adds the primary number, so if the mobile phone they'd be texting from is not the primary number, you'd have to edit the contact to assign it as such, then add the contact to the rule). Kindof a pain.
It also moves the ringer to vibrate even though settings show as silent.
Ok, this worked fine yesterday when I was trying it out, then this morning I was getting the same behavior (it was vibrating for calls). I went in and noticed that even though I had "silent" enabled, everything under the "Vibrate for Calls" was still highlighted. I flipped back and forth a couple times (unchecking the star and checkbox) and they greyed back out again. This is the "Vibrate for notifications" and "Notification ringtone" and settings...they shoudl be grey.
Once I got them grey again, it started working the way it should (my screen only wakes up to identify the caller, but no ringing or vibrating).
Hope that helps....Wish the contact thing worked better than it does, although there is a workaround....albeit kindof painful.