1. Peter Venkman's Avatar
    I just got an HTC One and everything on Keep works fine, except when you hit the Mic icon it pops up and says "voice recording not available". Anyone else ever receive this notification, or could it be specific to the One? I've been troubleshooting but can't for the life of me figure out what's preventing the device from using this function.
    05-11-2013 06:05 PM
  2. B. Diddy's Avatar
    Basic question, but do you have a wifi or mobile data connection active? Voice recording requires an internet connection.
    05-11-2013 06:15 PM
  3. Peter Venkman's Avatar
    Basic question, but do you have a wifi or mobile data connection active? Voice recording requires an internet connection.
    Yes -- a constant wifi connection.
    05-11-2013 06:26 PM
  4. B. Diddy's Avatar
    Does voice recording work in other situations, like in Google Drive or when inputting something using the browser?

    By the way, I was mistaken--with Jellybean, voice transcription is now functional without an internet connection, as long as the library has been downloaded/installed. I think it wasn't possible with ICS.
    05-11-2013 08:11 PM
  5. Peter Venkman's Avatar
    Does voice recording work in other situations, like in Google Drive or when inputting something using the browser?

    By the way, I was mistaken--with Jellybean, voice transcription is now functional without an internet connection, as long as the library has been downloaded/installed. I think it wasn't possible with ICS.
    Yes, voice recording works in all other aspects. But what is the library that's supposed to be downloaded? HTC has an English language package downloaded for offline voice listed in its settings, but it's not necessarily associated with Google. Is there something else or someplace else I should be looking to download this? I thought Keep might not work with 4.1, which is what I have, but I don't think that's it.
    05-11-2013 08:50 PM
  6. B. Diddy's Avatar
    I was looking at Settings/Language & Input, then tapped the gear symbol next to Google voice typing, and tapped Download Offline Speech Recognition. My phone already had English installed, which must have been included with the JB update, because I didn't do it myself manually.
    05-11-2013 11:12 PM

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