1. allyn274's Avatar
    I have the newest version of the Gmail application, and I've read as much as I can. One thing I cannot figure out is how to archive a conversation that is in the inbox, but NOT one of the new tabs. She the screenshot here. The first conversation is clearly in the Inbox, but I cannot archive it.

    • Swiping in either direction deletes it or removes the lable from the conversation
    • When I open it, I can change labels, but not remove from the inbox



    Any thoughts?
    Attached Thumbnails Issue with new Gmail application - how to archive?-2013-06-05-12.07.53.jpg  
    06-05-2013 02:31 PM
  2. friedtators's Avatar
    Open the email and the archive button is the down arrow. I just looked on mine
    06-05-2013 02:41 PM
  3. allyn274's Avatar
    Thanks for the response, but what down arrow? I don't see that.

    The icons I have will remove the label, allow me to reply all, move to another folder, or see the sender details, but I don't have a down arrow that archives...
    Attached Thumbnails Issue with new Gmail application - how to archive?-6-5-2013-1-06-54-pm.png  
    06-05-2013 03:13 PM
  4. itr themes's Avatar
    Go into the settings, and you may have to choose where it shows 'archive and delete', 'archive only' or 'delete only'. That may solve it.
    06-05-2013 03:43 PM
  5. allyn274's Avatar
    I found those settings and it initially was set to "Show archive only." I'm not sure what that's referring to.

    I changed it to "Show archive & delete," but the behavior hasn't changed. Still no luck.
    06-05-2013 04:00 PM
  6. sergeantandroid's Avatar
    Try some of these steps, it worked on my Galaxy S3 after i updated. I wish they'd just stop screwing with my apps. Re: New Gmail Update Tips - Mobile Product Support Forums
    06-05-2013 04:30 PM
  7. allyn274's Avatar
    That makes sense - what they say in the post about "To archive a specific e-mail, open your e-mail and tap the grey box on the right that has a downward facing arrow on it." But the issue I have is when that arrow isn't there!
    Attached Thumbnails Issue with new Gmail application - how to archive?-2013-06-05-14.52.31.png  
    06-05-2013 04:57 PM
  8. sergeantandroid's Avatar
    settings/general settings/Archive and Delete Actions/Show Archive and Delete
    06-05-2013 05:37 PM
  9. allyn274's Avatar
    settings/general settings/Archive and Delete Actions/Show Archive and Delete
    I have it set up that way. What I'm describing, and the situation I'm in is when you take the following steps:

    - Go to one of your labels - not the tabs from the new Gmail set up - but a label (like for mine it was "Phones")
    - Open a message that is in the label and also in the inbox.
    - This is where I don't see an option to archive - just the icons from my earlier post.
    Attached Thumbnails Issue with new Gmail application - how to archive?-2013-06-05-14.52.31.png  
    06-05-2013 06:35 PM
  10. dj9281's Avatar
    I have the same problem. Does anyone have a solution for this?
    10-17-2013 10:50 PM

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