[regression]

I am having a problem listening to voicemail on Hangouts. When I get a voicemail, I see it in Hangouts, but when I open it, I briefly see the play button, but then it disappears. So I have to listen to voicemail on my computer. Any one else run into this?

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[KCAndroid1]

This was the subject of massive threads a couple of months ago, here as well as google support, when the GV & Hangouts integration rolled out. Many of the complaints have died down. Do you have a Google + profile? It seems that Google accounts without G+ were having more problems with this, and adding a G+ profile fixed it. Now some are saying that's no longer necessary, but you never know.

I would suggest creating a G+ profile (you don't have to reveal anything or share anything), then uninstall-reinstall hangouts and hope for the best.

[regression]

Thanks! I already have a G+ profile so I uninstalled and reinstalled Hangouts. Now I can listen to voicemails in the Hangouts app.

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