03-18-2014 05:55 AM
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  1. Bako's Avatar
    I have been using Handcent SMS on my Droid for a couple weeks now, and generally I liked it. Obviously it adds a lot of features that the default text program doesn't have. But every now and then I noticed a message that came in and displayed a popup would not be there when I went to the actual app later. It had been received but somehow not recorded beyond the initial popup.

    Today this started happening a lot. It seemed that if I replied through the popup, the sender's message would be recorded correctly. But if I just closed the popup or backed out, it would disappear forever. So I disabled popups. This seemed to work fine for a while (though the popups were the main feature I liked about the program).

    Then, just now, I got the SMS indicator noise, saw the alert in the status bar (with a partial quote from an incoming message) but then when I went to the application to actually read the message, there was nothing! I don't know who it was from, what it contained... this made me very angry and frustrated!

    It is unacceptable to lose even one message as a messaging program, let alone nearly half of them, and not even displaying others. I would gladly give up 75% of the special features on Handcent SMS if it would actually just receive and save text messages!

    UNINSTALLED for the forseeable future. Be warned - there's no getting back a message (or even knowing who it was from) when Handcent gets its buggy hands on it.
    01-06-2010 06:41 PM
  2. tdawgui's Avatar
    Been using this for about a month now and have had this happen to me a couple times... quite terrible, but i guess it hasn't totally turned me off since I still use it... hope they fix this MAJOR issue.
    01-06-2010 06:57 PM
  3. pbrennan42's Avatar
    I never saw the point in it apart from nice graphics so I don't use it.

    Phil.
    01-06-2010 06:59 PM
  4. Bako's Avatar
    tdawgui (great signature, by the way), I was in the same boat as you, but watch out - it seems to go in fits and starts, and you might wind up losing a lot suddenly.

    pbrennan42, I liked being able to change the visuals of chat a bit, particularly to lighten them up (default program has a black background), but mostly the pop-up with quick-reply was quite useful. It comes up over the lock screen, so it saves you several steps if you're having a rapid-fire sms conversation.

    Anyway, I won't be reinstalling unless the president of Handcent personally comes and kisses my chapped ***.
    01-06-2010 07:08 PM
  5. pbrennan42's Avatar
    Now that is something I really don't wish to see.....

    Phil.
    01-06-2010 07:12 PM
  6. Adiliyo's Avatar
    as far as the lost messages, have you tried to look in the stock messaging app? maybe they're still in there if not in the handcent app...

    so far so good for me (knock on wood)
    01-06-2010 07:31 PM
  7. maggiem's Avatar
    definitely try the stock messages. I had this app for a few days but uninstalled it because I couldn't turn off the duplicate notifications (from handcent and system). And sometimes messages would only come through on one or the other.
    01-06-2010 07:41 PM
  8. Bako's Avatar
    No, that was the first place I looked. The stock messaging app had the same messages as Handcent; none of the missing ones. I presume that because I made Handscent the default handler app of sms messages, if it failed to save them, the stock app didn't have access to them.
    01-06-2010 07:51 PM
  9. snuckles's Avatar
    Crap!!! Uninstalling now . . .
    01-07-2010 08:05 AM
  10. quic's Avatar
    i've had the same problem with Handcent on my Droid Eris, i've now resorted to ChompSMS. been using it for 3 weeks now and it hasn't lost a message yet. (hopefully it continues to work) So far i think ChompSMS has been all around a much cleaner and simpler SMS program. Slightly less features but it still works well and replaces the buggy Default Android Messaging app.

    So to sum it up. USE: ChompSMS (if you want all your messages still and no leaks/battery drains) DON'T USE: Handcent (unless you want missing messages) DON'T USE: Default Android Messages (unless you want your battery dead in half the time it should take to die)
    01-07-2010 08:10 AM
  11. Cory Streater's Avatar
    For those who want to continue using Handcent the solutiion is to enable Self Check in Settings>Retrieve Message Settings. I've never once had the isssue you described since support instructed me to turn it on. I'm a huge fan of Handcent personally because it fixes a problem in the default Moto Droid messaging app that doesn't allow you to send messages greater than 160 characters.
    01-07-2010 09:09 AM
  12. Cory Streater's Avatar
    Anyway, I won't be reinstalling unless the president of Handcent personally comes and kisses my chapped ***.
    Did you ever try emailing them about your issue? They replied back to me within 12 hours with a suggestion on what to try. They don't have a president BTW. It's a free app.
    01-07-2010 09:15 AM
  13. Bako's Avatar
    I posted on their message boards and hadn't gotten a response the last time I checked. I would go in and try your solution, but honestly, why would they put it in a default mode that loses a bunch of messages? If there's a setting you have to check to make sure it isn't grossly incompetent as a messaging app, maybe that should be turned on and not even be a user-accessible setting.

    I'm still pissed, frankly, about having lost so many messages; it's essentially unforgivable in software whose sole purpose is to better retrieve them. Also, I haven't had any problems with the built-in messenger app in Android 2.0 (or 2.0.1 now I guess), and it does let you write messages longer than 160 characters (I presume it splits them up).

    However, I will try ChompSMS, since I would like to be able to change the look and feel, and also, if it has pop-up alerts, I appreciated those.
    01-07-2010 01:26 PM
  14. Flyguide83's Avatar
    I have only had 1 message delete like this.... and I have been using it for as long as its been out for the droid. I just changed it to self check(whatever that does) so we will see... It is by far the best sms/mms app out there for android. I have tried all of them and they all get a big fat FAIL. With the 160 character messages deal, if you send a message more than 160 and don't have it split them... It will only send 160 of them right?? If not, I need to uncheck that box! I just don't want to have my messages cut off...
    01-07-2010 03:08 PM
  15. tdawgui's Avatar
    With the 160 character messages deal, if you send a message more than 160 and don't have it split them... It will only send 160 of them right?? If not, I need to uncheck that box! I just don't want to have my messages cut off...
    With the standard SMS app, it would rely on the carrier to split messages over 160... what this means is it would only send properly to other verizon users... if you sent it to a friend who had AT&T, for example, they'd only get the first 160 chars...

    With Handcent, you can check the Split 160 to have Handcent split the message for you and ensure that your recipient gets all of your message regardless of carrier.


    For those who want to continue using Handcent the solutiion is to enable Self Check in Settings>Retrieve Message Settings. I've never once had the isssue you described since support instructed me to turn it on. I'm a huge fan of Handcent personally because it fixes a problem in the default Moto Droid messaging app that doesn't allow you to send messages greater than 160 characters.
    Thanks for this... I've enabled Self Check and we'll see how that works now.
    01-07-2010 03:32 PM
  16. Bako's Avatar
    Well, I'm using ChompSMS now, and frankly I like it better. It's also nice not to have to worry about the messages being saved. The only thing it seems to lack is the number of bubble-style options for the conversation screen, but honestly its default is what I was using anyway. It also has some options Handcent doesn't, like the ability to use their servers to send messages if you don't have an unlimited plan - not something I need, but seems like a cool feature nonetheless.

    I also feel I must add that my best friend is an AT&T iPhone user, I send him over 160 character messages frequently, and he always gets them (split, of course) in full. This is with the default messaging app. So perhaps Verizon has fixed the problem on their end.

    EDIT: Also, by the way, ChompSMS includes the 160-character splitting feature that Handcent has as well, if you don't want to put your faith in the carriers.
    01-07-2010 04:47 PM
  17. Cory Streater's Avatar
    With the standard SMS app, it would rely on the carrier to split messages over 160... what this means is it would only send properly to other verizon users... if you sent it to a friend who had AT&T, for example, they'd only get the first 160 chars...
    After the maintenance release, Jeremy and I tested this Droid to Droid, and I get both messages but Verizon sent a 3rd message about media objects being removed or something like that. So even Verizon to Verizon is messed up. I never had this issue on my VZW Touch Pro 2.
    01-07-2010 04:54 PM
  18. Zorro1's Avatar
    Thanks for the tip on Chomp Bako! I've been looking for an SMS replacement for the crap built in. Can't believe it can't even provide a contact list or most frequents like we had in Palm land. Geez. Handcent was NOT what I was looking for, just a simple replacement that was better. Chomp is a much better choice. Gracias. Searching under SMS never brought it up...makes me crazy. It's called Chomp SMS so how can it not pop?
    01-08-2010 04:53 PM
  19. Integrals's Avatar
    ChompSMS loses msgs too: Missing Texts or no notification - chompSMS

    Personally I love Hancent and haven't had any problems with missing txts
    01-09-2010 11:42 AM
  20. Bako's Avatar
    ChompSMS loses msgs too: Missing Texts or no notification - chompSMS

    Personally I love Hancent and haven't had any problems with missing txts
    Well that's disturbing; it sounds a lot like what happened to me in the end with Handcent. I may have to go back to the stock app. It's actually extra disturbing that the ChompSMS administrator claims it isn't the app's fault - I've never had problems with their software, but from the other one it appeared clear that the messaging app could indeed fail to save messages itself. That's really too bad.

    But don't imagine Handcent won't eventually screw up on you, though, it is verifyably unreliable, and in looking around the web I've found a lot of posts like mine. Plus I have lost literally dozens of messages. Thanks for the heads up though.
    01-09-2010 01:27 PM
  21. Integrals's Avatar
    If someone who has ChompSMS could clarify a few features. It looks good but I want to be sure it has certian features before I make the jump.

    Does chomp sms reliably resend an sms when you get back in cell range (IE you send a txt outside of tower range, and it will when it gets back in range). Does it notify you if a SMS fails?

    Can Chomp split messages over 160 characters?

    Does it automatically resize pictures to optimal MMS format?

    Any help would be much appreciated
    01-09-2010 09:24 PM
  22. Bako's Avatar
    Unfortunately I don't have enough experience with it to answer all these questions. It can certainly split messages over 160 characters (there's a setting for it), and it does resize photos automatically for MMS messages. I have good coverage in my area so I haven't had situations where it would need to automatically resend, but I would be very surprised if it didn't notify you when sending fails, since I believe even the built in program does that.

    Since it was pointed out that someone had complained about ChompSMS losing messages on their forum, I've become nervous about using it, though I haven't had any problems yet. I've made the built in program the 'default' sms handler, though I've kept Chomp going and it still works to notify with a popup and quick reply screen. Hopefully by having the android program handle receiving, I won't have to worry about losing another message.
    01-10-2010 03:49 PM
  23. Cirro's Avatar
    well I lost all my messages with the regular messaging app, and yes I had it set to never delete any messages so i will use handcent since it seems none are reliable to me. hello btw first post..lol
    01-10-2010 09:51 PM
  24. imtravis's Avatar
    Hey Cirro,
    I've been lucky so far, I've been using Handcent, and so far soo good. I'm pretty happy with it.
    01-10-2010 11:23 PM
  25. Bako's Avatar
    Cirro, that's a new one - how did that happen? And did you lose incoming messages as they came in, as Handcent has been known to do, or was it more like your memory of all messages got wiped somehow?

    I've been thinking of actually going back to Handcent now that I have my "regular messaging app is the default sms handler but the other sms program sits on top of it" scheme, just because I found one feature I really miss: voice recording. Of course if they'd just release 2.1, we'd have that in all apps.
    01-11-2010 12:58 PM
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