1. johnny8585's Avatar
    I've tried clearing catche and data and i even reset my phone but it still doesnt work😥😥😥
    05-04-2015 03:13 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Did you actually do a factory reset, or just a reboot? What exactly happens when you try to install an app from Google Play? Do you get an error message? Does it just hang there?
    05-05-2015 01:11 AM
  3. johnny8585's Avatar
    Yes i did a factory data reset in my lg g2 and when i download an app it just say downloading but it doesnt load and after like 10 minutes its says error.its the first time it happens.
    05-05-2015 12:18 PM
  4. johnny8585's Avatar
    And right now im using amazon to download apps but not all are available like,

    Snapchat

    Posted via Android Central App
    05-05-2015 12:23 PM
  5. B. Diddy's Avatar
    After the reset, were you able to successfully log the phone into your Google account? When you open Google Play Store, swipe in from the left--do you see your Google account at the top of that menu?
    05-05-2015 06:54 PM

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