1. AC Question's Avatar
    Hello all,

    please help!

    My husband bought me this fone.
    Just configured email account for Asus and my private email.
    The contacts were transfered by bluetooth.
    installed whatsapp...started the problems. Popups from whatsapp do not stop and can do anything else on the phone because of this.

    can you help please????
    07-18-2015 04:46 AM
  2. Javier P's Avatar
    Which phone and android version do you have? Are those pop ups the lollipop notifications or the whatsapp reply windows?

    Inside whatsapp settings you can uncheck the reply pop ups for individual or group chats.

    The new lollipop notifications can be dismissed swiping right or left.
    07-18-2015 09:15 AM
  3. riqgm's Avatar

    I am sorry...forgot to write the model: ZenFone 2 ZE551ML.
    The notifications are from the phone not from the app. Never happened on other phones. Can you help please?
    07-20-2015 04:13 AM
  4. Javier P's Avatar
    Hello, thanks for joining Android Central, welcome to the forums!

    Those notifications are a Lollipop feature. You can manage how they work in settings - sounds & notifications, but the options are a bit limited. There's not an easy way to keep the old notifications in your status bar and avoiding those pop ups. Some people are using an app called Heads off. I haven't tried myself, but most reviews are positive. The free version seems very limited though.This is the Play Store link.

    07-20-2015 05:53 AM
  5. riqgm's Avatar
    As soon as I install whatsapp starts all over.
    The popups say: ''whatsapp tryes to write contacts'' or read contacts.....and checking the box ''remember choice'' is the same as nothing

    i do not want to install another app.....is there any other way....this happens with whatsapp
    07-20-2015 08:44 AM
  6. Javier P's Avatar
    I see. I thought you were talking about the notification pop ups when a message arrives. Have you already tried these instructions from WhatsApp help page?

    07-20-2015 12:50 PM
  7. riqgm's Avatar
    It does not work...happens the same.
    07-22-2015 02:24 AM
  8. Javier P's Avatar
    Let's try a different thing. Can you take a screenshot of one of those pop ups and post it here? Are you selecting "yes" to allow Whatsapp to access your contacts? Do you have a security app installed in your phone?
    07-22-2015 05:52 AM
  9. riqgm's Avatar
    I already try the deny button is the same.
    To send a screenshot I have to install it again...and I am getting tired of that if you understand me.
    I do not have any security app installed. Even CM Security I uninstalled because was making almost the same as whatsapp but not so frequently.
    07-22-2015 07:13 AM
  10. riqgm's Avatar
    Do not have a screenshot and have desinstalled the app....or else i cannot do anything else on the phone.
    tryed to do a firmware update as is explained in the asus site (support/faq/1009748) and nothing happened after copy the zip file and disconnect the usb cable
    07-22-2015 07:54 AM
  11. adtech1's Avatar
    why whatsapp always deducts my phone balance even when I am not using it? the question may be little off topic, but i couldnot find any related thread
    07-23-2015 12:35 PM

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