1. AC Question's Avatar
    After receiving lots of messages over last couple of weeks re lack of app storage on HTC one S I removed as much of the 'data' I could today but in doing so I must have removed the data that was required to access and download the play store. When I click on play store now I am just taken to a screen as if I'm going to log in to my gmail acct. the only Google icons I have are a blue Google and a red google+ . What can I do to get access back to the Google play App Store ?
    12-16-2015 01:25 PM
  2. dpham00's Avatar
    I would re enable all apps that you disabled. Stock doesn't let you uninstall system apps... Unless you are rooted? If so, just restore all the apps from a backup.
    12-16-2015 01:35 PM
  3. b56c's Avatar
    When I go to settings/apps it shows google play store as being there at 23.mb. When I tap on it it is not disabled. I didn't disable anything today. I either uninstalled apps if I could do this or I went into the app and chose 'clear data.'

    Dont know what 'rooted' means so I guess I'm not that!

    How do I restore from backup?
    12-16-2015 02:04 PM
  4. dpham00's Avatar
    I would try to do a factory data reset
    12-16-2015 05:42 PM
  5. b56c's Avatar
    Saved some photos to laptop, rest of things like notes and messages I didn't know where to look, so did factory reset without saving them. Seems to be working again, just have to retransfer any files I want back on the phone.

    Thank you for your input.
    12-17-2015 03:22 AM

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