1. Distinctly_You's Avatar
    I love GO products! But all of a sudden last night it started crashing. I open it & down it goes. Over & over. Restarted my phone but again today I'm back to the same problem. I have important text msgs I can't afford to lose. Do I have to uninstall &.lose everything & start over? I have a backup of my SMS but I don't know how that all works & I really hope there is a great answer one of you really smart people can give me! Who knows...maybe one day I can return the favorite. Thank you.
    01-08-2016 01:47 PM
  2. SpookDroid's Avatar
    If these are SMS/MMS then GoSMS isn't really storing them. If you switch to a different texting app the messages should still be there (like using the stock Messaging app or Hangouts, for instance).

    Have you tried clearing GoSMS's cache in the Application Manager? That shouldn't delete any data and sometimes helps if an app is misbehaving. Also, has the app been updated recently? Maybe they 'broke' something...
    01-08-2016 03:14 PM

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