I have an S7 Edge and one of the main appeals of the phone is Samsung Pay. I set it up when I first bought the phone a few months ago and it worked almost everywhere (the pharmacy, in a taxi, at fast dining restaurants). In the last month, I have tried using Samsung Pay in the same places as before or similar places and it's not working. There hasn't been a change in how I use Samsung Pay; I swipe up, put my finger on the home button, feel a vibration and see the progress bar. The terminal, however, usually says something like Card Payment Error or Could Not Read Card instead of the payment going through as it had before. It's happening with all my cards and at every terminal.
What's odd is that my wife has an S6 Edge+ and she can use Samsung Pay at the same terminals (she actually had to use it one time after my phone's Samsung Pay wouldn't go through). Even more odd is that she is using the same card; we have joint credit card accounts and the CC #s and CVV #s are the same. I know that the credit cards are compatible and the terminals are compatible, but there's an issue with my phone. I've tried re-installing the Samsung Pay app, but had no luck.
I haven't dropped my phone. I do keep my phone in a case, but it's in an official Samsung leather case. And my wife's phone is in a 3rd party case. Any clues as to what can be causing the issue?
What's odd is that my wife has an S6 Edge+ and she can use Samsung Pay at the same terminals (she actually had to use it one time after my phone's Samsung Pay wouldn't go through). Even more odd is that she is using the same card; we have joint credit card accounts and the CC #s and CVV #s are the same. I know that the credit cards are compatible and the terminals are compatible, but there's an issue with my phone. I've tried re-installing the Samsung Pay app, but had no luck.
I haven't dropped my phone. I do keep my phone in a case, but it's in an official Samsung leather case. And my wife's phone is in a 3rd party case. Any clues as to what can be causing the issue?