1. Mateyo1's Avatar
    I have a Galaxy s6 edge+ and whenever I try to download a new app or update an old one it just shows "downloading" but the download never starts. I have already sent it to get it repaired once since it did the same before but nothing has changed!! Please help
    05-28-2016 11:08 AM
  2. N4Newbie's Avatar
    You are on Marshmallow, correct?

    Please try this and let me know if it resolves the issue: Settings -> Backup & reset -> Network settings reset.

    You will have to re-enter your Wi-Fi passwords and re-pair any Bluetooth devices afterwards.
    05-28-2016 11:40 AM
  3. Mateyo1's Avatar
    Yes I'm on Marshmallow.And no it didn't fix it :/ thanks for the help though.
    05-28-2016 12:15 PM
  4. N4Newbie's Avatar
    Interesting.

    Here is a similar problem, different phone, and no solution yet: http://forums.androidcentral.com/htc...le-backup.html
    05-28-2016 12:26 PM
  5. Mike Bratko's Avatar
    You are on Marshmallow, correct?

    Please try this and let me know if it resolves the issue: Settings -> Backup & reset -> Network settings reset.

    You will have to re-enter your Wi-Fi passwords and re-pair any Bluetooth devices afterwards.
    I have a Galaxy s6 edge+ and whenever I try to download a new app or update an old one it just shows "downloading" but the download never starts. I have already sent it to get it repaired once since it did the same before but nothing has changed!! Please help
    05-28-2016 03:37 PM

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