1. karihaber's Avatar
    For the past few days the Amazon app on my phone isn't loading pages.?
    I have an Android and for the past few days after I scroll a little I get "Sorry, there's an error with this page right now. We're working on fixing it." Along with a retry button (which of course I ve clicked many times). This is the pre-installed regular Amazon app (not Store, Video, etc.) If the site was down, it would have to be fixed by now as it's been days. I've cleared the cache for the app and restarted my phone. I can click a link before the error pops up and it will go to it though. It just won't let me scroll much after a search. Any ideas?
    07-31-2016 10:30 AM
  2. H3aTeRzz's Avatar

    Try uninstalling updates, then force stop it. Reboot your phone, and try again. If it works, then perhaps the recent update has caused the issue, to which is not uncommon. Reinstall the update through the play store and see if it re-occurs.

    08-01-2016 05:54 AM

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