1. Dan Shapira's Avatar
    The Facebook app on me Samsung 7s is stopping shortly after logon, but it is just after logon With my user. Logon with another user is working fine.
    The problem started for 2days ago, until then it worked fine.
    I tried everything i could think of, f.ex : Delete app data, clear cache, and even reset to factory settings, no luck.
    There is no problem to login through web.
    Any ideas anyone?
    08-21-2016 10:02 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you also try wiping the system cache partition? https://support.t-mobile.com/docs/DOC-30240
    08-22-2016 02:16 PM
  3. Dan Shapira's Avatar
    This wss one of the first things I tried, with out success....
    08-23-2016 04:16 PM
  4. B. Diddy's Avatar
    Was Facebook preinstalled on your S7, or did you install it yourself? If it was preinstalled, go to the App Manager, select Facebook, and Uninstall Updates. See if the same problem happens with the original factory-installed version.
    08-23-2016 06:12 PM
  5. Dan Shapira's Avatar
    Yes, facebook is pre installed.
    There is no option to remove updates, but i tried to delete data and then disable FB.
    When i enable it and use it for the first time, it automatically install the updates, and then stops...
    08-25-2016 10:21 AM
  6. B. Diddy's Avatar
    Hmm--it seems like Google might have gotten rid of the Uninstall Updates button, and just left the Disable button. Might be a Marshmallow thing.

    Open Google Play Store and go to its settings--make sure the automatic updates are turned off. Do the same for the Galaxy Apps Store. Now Disable Facebook again (which should uninstall updates and restore the factory version), and then re-enable it. See if it still automatically updates. If it doesn't, open it and see if the stopping problem persists.
    08-25-2016 10:40 AM
  7. Dan Shapira's Avatar
    Last night came a system update that solved the problem.
    1000 thanks for your help.
    B. Diddy likes this.
    08-28-2016 02:07 AM

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