1. janpn's Avatar
    I have a Samsung Galaxy SM-J110F using Android 4.4.4. It seems to be able to download apps but can't install any (error code - 110). In some cases it gives a note "can't open file". I tried everything I could find on the net, but nothing works. It started about a week ago. No storage space problem. My wife has exactly the same setup and no problems there. Can you help please.
    12-08-2016 07:41 AM
  2. mzmelissa26's Avatar
    Have you tried clearing data and cache for Google play store?
    12-08-2016 08:04 AM
  3. janpn's Avatar
    Yes. Tried everything.
    12-08-2016 08:40 AM
  4. mzmelissa26's Avatar
    Go to: Settings –> Application Manager –> Google Play Store –> Force Stop.
    Settings –> Application Manager –> Google Play Store –> Clear Data.
    Settings –> Application Manager –> Google Play Store –> Clear Cache.
    Look for Google Service Framework (Google Play Services).
    Now Clear Data and Clear Cache.
    Now Reboot your device and open Google play store.
    12-08-2016 12:16 PM
  5. janpn's Avatar
    Thank you. Will try it, but its a late here now. I will give feedback tomorrow. Regards.
    12-08-2016 01:33 PM
  6. skysoaring's Avatar
    you installed from Google Play store and the app version is compatible with your device, right?
    Try using File Manager app instead of built-in Downloads app to open apk
    12-08-2016 10:21 PM
  7. janpn's Avatar
    skysoaring. Thank you for your trouble, but nothing changed. Google Play Store and Google Play Services had no data or cache to clear. The clear buttons are in gray. Tried using File Manager app with the same results.
    12-09-2016 03:37 AM
  8. janpn's Avatar
    Mizsxxybych.Thank you for your trouble, but nothing changed. Google Play Store and Google Play Services had no data or cache to clear. The clear buttons are in gray.
    12-09-2016 03:40 AM

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