1. tennislvr8's Avatar
    I purchased their 12.99 ad free, unlimited theme special in June. In November I got a new phone, special is gone...... I emailed them several times, contacted them through the ap,wrote a review seeking help reached out on FB and messenger and NOTHING. I contacted help at the play store and no help there either.
    01-15-2017 08:51 AM
  2. Golfdriver97's Avatar
    Is there a way to restore your purchases in GO settings?
    01-15-2017 09:05 AM
  3. tennislvr8's Avatar
    Is there a way to restore your purchases in GO settings?
    I didn't see anything like that, I searched the entire app. If you know how, please share. Thanks
    01-15-2017 09:16 AM
  4. Golfdriver97's Avatar
    I didn't see anything like that, I searched the entire app. If you know how, please share. Thanks
    I was taking a guess. Never used GO extensively. I tried their launcher, but gave it up after a couple hours.
    01-15-2017 09:33 AM
  5. Stalonage's Avatar
    I purchased their 12.99 ad free, unlimited theme special in June. In November I got a new phone, special is gone...... I emailed them several times, contacted them through the ap,wrote a review seeking help reached out on FB and messenger and NOTHING. I contacted help at the play store and no help there either.
    I haven't used that app in years. Time to move on from it yourself it seems too. Give Textra a shot. It's always updated ,simple yet has good tweaks to it.
    01-16-2017 11:40 AM
  6. recDNA's Avatar
    You can file a complaint with Google. I got money refunded that way.
    01-16-2017 11:44 AM
  7. Morty2264's Avatar
    I'm so sorry that happened to you, OP. That's pretty awful.

    As another user has stated, I too recommend Textra. Less expensive and many customizable options.
    01-16-2017 11:53 AM
  8. tennislvr8's Avatar
    You can file a complaint with Google. I got money refunded that way.
    I tried to file a complaint since I didn't pay anything out of pocket. I used reward points from the survey app. They mentioned a refund but said since it was from June 2016 they couldn't give me one.
    01-16-2017 02:28 PM
  9. tennislvr8's Avatar
    I haven't used that app in years. Time to move on from it yourself it seems too. Give Textra a shot. It's always updated ,simple yet has good tweaks to it.
    I used Textra but for some reason I keep getting an error message, network something or another error.
    01-16-2017 02:29 PM
  10. Stalonage's Avatar
    I used Textra but for some reason I keep getting an error message, network something or another error.
    Sounds like it doesn't like something about how your phone's set up
    01-17-2017 09:36 AM

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