01-22-2017 07:52 PM
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  1. Lilian nairozi's Avatar
    Lilian nairozi
    Hi people
    I'm having a problem with my snapchat .. when i take a photo or post a video it crashes and it takes me back to the homescreen . Sometimes it says unfortunately ur snapchat has stopped working .well, I tried to uninstall the app and reinstall it again + uploaded the last update and I did sooo many things but still the same issue please help me!!
    01-22-2017 04:38 PM
  2. Morty2264's Avatar
    Morty2264
    Ambassador
    Hello! Since you have already uninstalled and reinstalled the app, I'll ask some other questions:

    - is your Wi-Fi/data connection strong?
    - any issues with other social media apps?
    - have you done a restart of your device?
    - any new photo apps installed recently?
    01-22-2017 07:52 PM
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