1. antipro's Avatar
    I've previously installed the app Homido Center, afterwards I've reset the smartphone(S3 neo 4.4.2).

    It's possible during this time the developer did an update.

    Now when I try to re-install it, I got the Google Play message "this version is not compatible with your device".

    I've already contacted the developer but they cant help.
    can someone of you?

    I've already tried several solutions, such as clear data of google play app and service, re log with google account, re install google play, and others...

    01-27-2017 04:31 PM
  2. antipro's Avatar
    the developer said they didnt change anything about compatibility.
    the app require min 4.4,

    the weird is that i've already installed the app weeks ago, why I cant now? I dont understand it

    ps: sorry for consecutive posts, my fault, I'll never do it again.
    01-27-2017 07:46 PM
  3. Golfdriver97's Avatar
    There must be something about the device that the developer overlooked. There may not be anything that we can suggest.

    If the developer chooses, he can probably email you the zip file for you to side load.
    01-27-2017 10:15 PM
  4. antipro's Avatar
    the dev has sent me the apk but it seems he doesn't want to help me.
    someone of you has a samsung s3 neo so I can know if the issue is related to my device only?
    01-28-2017 04:02 PM
  5. Golfdriver97's Avatar
    01-28-2017 07:50 PM
  6. antipro's Avatar
    yes it is, google play on the browser says the app is "Installed", and "non compatible" at the same time.
    but in reality the app is "not installed" and "was compatible".
    01-29-2017 05:58 AM
  7. Golfdriver97's Avatar
    Is this app to be used with a VR headset or something?
    01-29-2017 10:32 AM
  8. antipro's Avatar
    yes, it's like a plastic made cardboard. but the app it's only a container of 3rd party VR apps links.
    the same app is working even on my 6yo iOs7 iPhone 4...so u can imagine how much power this app need.
    I'll try to reset the phone sooner or later, meanwhile I wait if I can have a confirm from someone who has the same device.

    As I can use the app anyway, and the app itself is not really necessary to use the headset, it's not a big problem...

    this is a typical unsolvable issue..
    thanks for your support

    edit: the last answer from Homido Support

    The developer haven’t change the application, but he have change the compatibility list, and because of the specification of your phone (Snapdragon 400, 1.5 GB of ram, 720p screen)he have removed your phone from the compatibility list.
    I have told he to add is on the compatibility, but not all game will work on your phone.

    Let's see...
    01-29-2017 03:08 PM

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