1. wilmah's Avatar
    My notes on Google keep are not opening. When you tap them they seem to open but stay the same size and are unreadable. I'm on Oreo on a Google pixel. I'm sure the os is the culprit but it's anyone else noticing this?
    08-22-2017 01:44 PM
  2. N4Newbie's Avatar
    I am using a Pixel XL on Oreo (developer preview/beta until last night; released version today) and Keep memos are working just fine here.

    Try rebooting your phone and see if that helps.
    08-22-2017 02:40 PM
  3. wilmah's Avatar
    Just tried with no luck. I wonder if its a smaller Pixel issue. I also reinstalled it with no luck. I use Keep quite a bit so it's a bummer. Hopefully they'll sort it out with an update?
    08-22-2017 03:31 PM
  4. jbreaker's Avatar
    Any luck with this? Just discovered the same problem on my Oreo Nexus 5X...
    08-24-2017 12:47 PM
  5. wilmah's Avatar
    No luck. I use this app a lot for work and might have to revert back to Nougat until its fixed. I guess that's expected with a new os. I might try a clean install of Oreo before I go back.
    @jbreaker Did you perform a clean install of Oreo?
    08-24-2017 12:51 PM
  6. N4Newbie's Avatar
    Any luck with this? Just discovered the same problem on my Oreo Nexus 5X...
    Hey, for what it is worth -

    I use a Pixel XL as my daily device and also have a 5X that I use as a bike computer. An hour ago, I joined the 5X to the O beta program as a means to force it to upgrade from 7.1.2 to 8.0.

    Having done that, I can report that Keep works just as well on the 5X under Android Oreo as it did under 7.1.2.
    08-26-2017 10:17 AM
  7. jbreaker's Avatar
    So, I did not do a clean install - I upgraded through the beta program exactly like N4Newbie described. But odd that it's working there? I did all the usual stuff - clear data, un/re-install...

    But... I did find that on my device, if I open a note, then rotate the device so the screen rotates, it will expand the tiny note into a normal window, and that will persist when the screen rotates back. Kind of a pain, but if it works for you it may save you a rollback until maybe there's a fix or a patch.
    08-27-2017 06:11 PM
  8. wilmah's Avatar
    I just did a clean install of Oreo with no luck. I'll try that @jbreaker.
    08-28-2017 08:35 AM
  9. wilmah's Avatar
    Wow that works! It is a pain but sometimes I really need to get into my notes for work. Hopefully there's a fix soon- it just doesn't seem like many people are having the issue.
    08-28-2017 08:39 AM
  10. N4Newbie's Avatar
    So, I did not do a clean install - I upgraded through the beta program exactly like N4Newbie described. But odd that it's working there? I did all the usual stuff - clear data, un/re-install...

    But... I did find that on my device, if I open a note, then rotate the device so the screen rotates, it will expand the tiny note into a normal window, and that will persist when the screen rotates back. Kind of a pain, but if it works for you it may save you a rollback until maybe there's a fix or a patch.
    Raising an interesting question:

    My "default" view - that is, the way I normally hold my phone - is portrait. So, when I open a Keep note, you can be assured that the phone is in portrait orientation. In fact, I rarely rotate to landscape for anything other than games or streaming TV/video.

    So, for you guys having trouble with Keep, do you typically open notes in portrait mode, or landscape?
    08-28-2017 10:50 AM
  11. wilmah's Avatar
    I always open in portrait- this little trick saves me some time for now.
    08-28-2017 10:57 AM
  12. jbreaker's Avatar
    Same here - always in portrait. The quick rotate to landscape just opens the note normally.

    Also, bug persists after a Keep update last night, so... that.
    08-29-2017 01:56 PM
  13. jbreaker's Avatar
    Found a solution here:
    https://www.reddit.com/r/GooglePixel...p_display_bug/

    "EDIT: I figured it out. Developer options-> Animation Transition Scale off = display bug. Once I turn it back on, everything is good."

    This works, but the setting I actually had to re-enable was "Animator duration scale"...
    08-30-2017 07:04 PM
  14. N4Newbie's Avatar
    Lol. I was going to ask if anyone had developer options enabled and, if so, to try turning them off temporarily...
    08-31-2017 07:27 AM

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