1. SierraM31's Avatar
    Whenever I try to update or download an app it just tells me "Authentication is required. You need to sign into your google account." I am already signed into it and I'm unsure of how to fix this. Anyone have a solution or am I just being dumb?
    09-01-2017 05:42 PM
  2. PJRed2008's Avatar
    Welcome to Android Central. Can you go online to the Play store and download an app to your device? Is it listed there as an approved device?
    09-01-2017 05:53 PM
  3. SierraM31's Avatar
    Yes, I can download an app to my device. Yes, it is approved. It will let me download games and other apps. The two apps that I know of that it won't let me update nor download is Skype and the Weather Channel.
    09-02-2017 06:18 PM
  4. PJRed2008's Avatar
    Okay, you don't say which device and OS you're using. There's a chance those two app upgrades are not compatible with your device.
    09-02-2017 06:24 PM

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