1. jhimmel's Avatar
    HUB on my Note 8 can no longer File my Gmail emails after yesterday's update. I select an email, choose File, select the folder, and nothing happens. I have tried clearing the cache of both HUB and HUB+ Services, and restarting the phone. Have not uninstalled/reinstalled, because I have a lot of accounts in there. Anyone else?
    02-08-2018 08:53 AM
  2. Rukbat's Avatar
    Since HUB is a Blackberry app, the Crackberry Forum would probably get you more knowledgeable answers.
    02-08-2018 01:19 PM
  3. Pdeitz's Avatar
    It seems to be working fine for me. If the file function is working fine for other email accounts then you may try deleting the specific Gmail account and set it up again. see if that works.
    02-09-2018 07:32 PM
  4. jhimmel's Avatar
    Actually, BlackBerry responded to me that they found the bug and are fixing it for next release.
    02-09-2018 07:35 PM
  5. Pdeitz's Avatar
    Ah! ok. That is nice. Strangely it is working fine for me though. Must be specific to some devices in that case.
    02-09-2018 07:44 PM
  6. jhimmel's Avatar
    I think it is under certain circumstances. If I choose an email and select File, and the folder I want is shown right away at the bottom, I can select it and it works. However, if the folder I want is not shown and I have to select "Open all folders" - selecting from there fails. There may be other variables as well. Glad they were able to reproduce the issue, and thank you for responding.
    02-09-2018 07:49 PM
  7. jhimmel's Avatar
    They fixed it. :-)
    02-15-2018 12:32 AM
  8. Pdeitz's Avatar
    They fixed it. :-)
    Nice
    02-16-2018 08:58 PM

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