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  1. tiny violet's Avatar
    It's been days these stars are here, sometimes it says that it's stopped but everything's starting again idk what should I do about it
    Attached Thumbnails what are these 3 stars?-screenshot_2018-04-20-12-10-39.jpg  
    04-20-2018 10:44 AM
  2. Javier P's Avatar
    Do you get that menu on every screen or only on the app drawer? Boot in safe mode and see if it's still there, this will tell us if that menu is caused by the system or by a third party app that you downloaded.
    04-20-2018 11:02 AM
  3. Javier P's Avatar
    Also, tap on the settings icon and see if you can get more information.

    what are these 3 stars?-img_20180420_130416.jpg
    04-20-2018 11:05 AM
  4. tiny violet's Avatar
    no I had app drawer opened while screening it.....and what is "boot"? I'm ignorant in this case -_- and by tapping on that icon I just go to usual settings nothing special
    04-20-2018 11:18 AM
  5. Javier P's Avatar
    Safe mode disables temporarily any third party app that you downloaded. It's a basic troubleshooting tool that can give more details of what's causing any issue. I can't find the right steps for your device, it's a Lava Qpad, right?

    Another thing you can try. While on your home screen long press that window and see if it can be removed or dragged around.
    04-20-2018 11:49 AM
  6. tiny violet's Avatar
    I don't know myself it has something like Ooo logo, same on the box and q-pad is clearly written....nah
    04-20-2018 03:25 PM
  7. tiny violet's Avatar
    btw idk what those stars meant or what process was going on but if anyone faces the same problem just open the running apps in your device and stop it there...stars will disappear
    Javier P likes this.
    04-20-2018 03:28 PM
  8. tiny violet's Avatar
    and thank you Javier for your attention^^)))
    Javier P likes this.
    04-20-2018 03:29 PM
  9. Javier P's Avatar
    btw idk what those stars meant or what process was going on but if anyone faces the same problem just open the running apps in your device and stop it there...stars will disappear
    Excellent! Glad you figured it out and thanks for the follow up! See you around the forums.
    tiny violet likes this.
    04-20-2018 04:27 PM
  10. tiny violet's Avatar
    Yeah those stars were teasing meh...well thank you^^ yeah, sure.
    04-21-2018 03:45 AM

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