1. Tlahood's Avatar
    AA in 2020 Hyundai Venue was working ok until lately. It constantly quits and i get the message USB connection not.secure. It's not my phone because my charging cables work perfectly with it. It's not mt car cable because I've tried several premium cables with no success. It's not the car USB port because the phone does charge while I'm driving. Any ideas? Thanks!
    06-05-2021 12:25 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? Any power-saving modes turned on? Make sure the Android Auto app (and the Google app) aren't Battery Optimized in the system settings.
    06-05-2021 12:29 AM
  3. mustang7757's Avatar
    AA in 2020 Hyundai Venue was working ok until lately. It constantly quits and i get the message USB connection not.secure. It's not my phone because my charging cables work perfectly with it. It's not mt car cable because I've tried several premium cables with no success. It's not the car USB port because the phone does charge while I'm driving. Any ideas? Thanks!
    Which phone ? Some aftermarket cables can cause issues, how's the phone USB port ? Is it clean?
    06-05-2021 01:46 AM
  4. Tlahood's Avatar
    Samsung A50. Everything clean.
    06-05-2021 02:29 PM
  5. mustang7757's Avatar
    Samsung A50. Everything clean.
    Check see if there a update for your car system
    06-05-2021 02:52 PM
  6. B. Diddy's Avatar
    Samsung A50. Everything clean.
    What about the Battery Optimization question?
    06-05-2021 03:39 PM
  7. Tlahood's Avatar
    I turned battery optimization off. Let's see if that works. Thanks!
    B. Diddy likes this.
    06-05-2021 04:17 PM
  8. Tlahood's Avatar
    I killed the optimization and gave the car's USB port a shot of compressed air and then contact cleaner. So far, so good.
    mustang7757 and B. Diddy like this.
    06-06-2021 01:28 AM
  9. mustang7757's Avatar
    I killed the optimization and gave the car's USB port a shot of compressed air and then contact cleaner. So far, so good.
    That’s great
    06-06-2021 02:01 AM

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