1. g0dFather's Avatar
    Hello. When I signed into the forums, I used the username g0dFather. I want to change my password and update my profile information, but now when I log in, I have to use g0dFather#AC for some reason.

    If I use g0dFather#AC in my profile and try to save, I receive the error message "An Update Error Occurred: Account information cannot be changed if username is invalid."

    If I use g0dFather, I receive the error message "A member with this username already exists."

    How do I resolve this?

    Thanks in advance.
    03-23-2017 09:43 AM
  2. Almeuit's Avatar
    I would suggest emailing accounts@mobilenations.com to work it out. It sounds like you may have accidentally made two accounts.
    03-23-2017 02:41 PM
  3. Michelle Haag's Avatar
    I have restored your username and you should be able to update your profile now.
    04-03-2017 12:48 AM
  4. g0dFather's Avatar
    Account updated. Thanks, Michelle.
    Michelle Haag likes this.
    04-03-2017 08:43 AM

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