1. Android Central Question's Avatar
    My one-year subscription to remove ads on the AC app for Android expired this month and ever since I try to renew it, I keep getting an error message. Finally managed to pay for the 3-month subscription but the ads still show up and anytime I try to simulate the payment process again, i keep getting the same error message as with the earlier one-year payment.

    I have tweeted at the AC account on twitter and included screnshots but it was ignored. I am hoping to get a more favourable response here.
    01-23-2018 11:34 PM
  2. B. Diddy's Avatar
    I moved this to the Android Central Apps forum, to make it more visible to the site admins.
    01-23-2018 11:52 PM
  3. Lumute's Avatar
    I have the same problem, without paying for ad removal this app is unusable, even after paying you still get tons of ads disguised as news... quite a shady practice from AC, but I learned to live with those... but now I cannot even pay to remove ads abymore, get the error too...
    02-02-2018 04:59 PM
  4. Lumute's Avatar
    the exact error is "an error occurred when you purchased the item"...

    Any help with this?
    02-02-2018 05:02 PM
  5. MuggyMuggy's Avatar
    I'm having exactly the same problem, "an error occured when you purchased the item".
    Can't renew my ad removal purchase for 12 months
    02-12-2018 06:16 PM
  6. James Falconer's Avatar
    To the original poster and all others in this thread - which AC app are you referring to? Standing by to help you all out with this issue... thanks for reporting it!!
    @B. Diddy @Lumute @MuggyMuggy
    02-12-2018 11:45 PM
  7. MuggyMuggy's Avatar
    I'm seeing it in the main Android Central app
    02-13-2018 03:00 AM
  8. James Falconer's Avatar
    @MuggyMuggy - Google Play Store link to confirm? (just want to be 100% sure we look at the right app) lol
    02-13-2018 11:16 AM
  9. MuggyMuggy's Avatar
    02-13-2018 02:10 PM
  10. MuggyMuggy's Avatar
    I'm on beta too in case that makes a difference, thanks
    02-13-2018 02:11 PM

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