1. Trac1's Avatar
    New here and posted question. Oddly I started the thread/question and sign up on my iPad Pro 2018.

    Whenever I received a reply, AC would tell me to sign in (even though I marked myself to "stay signed in") I'd go to sign in using my iPad Pro, and would get an endless loop like this:android sign in.jpg

    If I went onto my iMac, I could sign in- until the other night. I couldn't sign in with iPad Pro or iMac. Just wondering if this happens to anyone else or if there's a fix. Thanks.
    09-20-2019 10:11 AM
  2. Rukbat's Avatar
    Try clearing the AC cookies in Safari in the iPad and iMac. (I don't know if it will help, but you may have a cookie, like userid, mangled somehow.)
    09-20-2019 04:17 PM
  3. Trac1's Avatar
    I tried that right after you replied hours ago. (It's 2 a.m. here in NY) But, I still couldn't get in. Not even on my iMac. I tried hourly between working and nothing. And here I am.

    I'm going to use handoff between my devices and hope I don't get bumped off the sight. I have questions (probably too many) about a new phone we just purchased. Thanks, Rukbat, have a good night!
    09-21-2019 02:06 AM
  4. Trac1's Avatar
    I can see the site on my iPad now but, it says I'm not signed in. ¯\_(ツ)_/¯ I'll have to figure it out tomorrow because I really need help with a new phone. Thanks again
    09-21-2019 02:09 AM

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