1. AC Question's Avatar
    how do I hold it?
    09-18-2015 09:57 AM
  2. Shazam-Support's Avatar
    Hiya,

    Sorry to hear you're having trouble using our Visual Shazam feature.

    We've got a pretty awesome article about this under our Help Centre which you can access via shazam.com

    Here's a few pointers from the guide to help you get Visual Shazamming

    • Hold your device 4-7" from the whole interactive image
    • Allow your camera to focus
    • Scanning in dim light? Hit the flash button
    09-21-2015 04:50 AM

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