October 2016 Android Pay stopped working

Jose Duddy

Member
Mar 11, 2013
17
0
1
Visit site
I have been using my Ocean Community Federal Credit Union Visa bank card for a year-and-a-half on Android pay. Yesterday it stopped working. The app is asking me to enter the 3 digit code on the back and accept the terms. It then returns a response this card is not accepted by your bank. I have contacted my bank and each time I have tried to log into Android pay they said the admin was approved. The card is being accepted on their end but not going through on the Android pay app. Is anyone else having this issue and can we please have this looked at. I know there was an update on the 13th possibly the update Has Broken Android pay thank you. I should add using Nexus 6p Android 7.0 and project fi also I allow beta testing.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,539
4,674
113
Visit site
In case you weren't aware, this is a community forum without any direct ties to Google or any other company, so we wouldn't know if anyone at Google is looking into this issue. I suggest going to this site and clicking the Contact Us button at the upper right: https://support.google.com/androidpay/?hl=en#topic=6224829

I don't see that credit union listed here: https://support.google.com/androidpay/answer/6314169. When you spoke to your bank rep, did you ask them specifically if they participate in Android Pay? If the response was something like, "Huh, what? What's that? Oh yeah, I think we are," then chances are the rep didn't really know.

EDIT: Here's why you're getting the announcement now: http://www.androidpolice.com/2016/0...android-pay-mid-october-causing-people-freak/. This would suggest that your bank doesn't actually support Android Pay. If that's the case, then contact the bank and find out what would need to be done for them to support it (which would probably mean getting lots of people to write in and say they want the same thing).
 

Sandman333

Well-known member
Dec 7, 2010
734
16
18
Visit site
In case you weren't aware, this is a community forum without any direct ties to Google or any other company, so we wouldn't know if anyone at Google is looking into this issue. I suggest going to this site and clicking the Contact Us button at the upper right: https://support.google.com/androidpay/?hl=en#topic=6224829

I don't see that credit union listed here: https://support.google.com/androidpay/answer/6314169. When you spoke to your bank rep, did you ask them specifically if they participate in Android Pay? If the response was something like, "Huh, what? What's that? Oh yeah, I think we are," then chances are the rep didn't really know.

EDIT: Here's why you're getting the announcement now: http://www.androidpolice.com/2016/0...android-pay-mid-october-causing-people-freak/. This would suggest that your bank doesn't actually support Android Pay. If that's the case, then contact the bank and find out what would need to be done for them to support it (which would probably mean getting lots of people to write in and say they want the same thing).

Problem is, there​ seem to be very few supported cards, and most major nationwide financial institutions are not supported (not one of my cards works with AP anymore). Seems AP just committed suicide.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,539
4,674
113
Visit site
That's weird -- all 4 of my cards work fine. Discover, 2 Visas, and also my B of A debit card.