1. EndRacism's Avatar
    I like the spam notification function but the ringer volume is so low i don't even know a call is coming thru unless I'm holding the phone. Double checked ringer volume. Why is there a secondary ringer volume when spam assit is active?
    05-11-2019 11:43 AM
  2. B. Diddy's Avatar
    Sorry, which phone?
    05-11-2019 11:09 PM
  3. EndRacism's Avatar
    Sorry, which phone?
    Pixel XL, what I think I'm seeing, when I press the volume rocker to loud, the internal setting in SetUp/Sound was still down. At least that is what it looked like.
    05-12-2019 06:22 AM
  4. B. Diddy's Avatar
    By "internal setting," do you mean the slider in the Settings>Sound​ menu?
    05-12-2019 10:16 AM
  5. EndRacism's Avatar
    Yes, that's it.
    05-12-2019 01:33 PM
  6. B. Diddy's Avatar
    That's odd -- I'll have to pay closer attention on my 3 XL the next time I get a call marked as Potential Scam. When you were pressing the Volume button when the call was coming in, you're certain the slider that showed up was for Ringtones, and not Media, correct?
    05-12-2019 02:03 PM
  7. EndRacism's Avatar
    I missed a call that I was waiting for and never heard the phone ring, I dial from another phone and barely heard ringer, I pressed up volume rocker and it appeared volume was all the way up, then went into Sound through setting and saw volume showed it was reduced.
    05-12-2019 03:31 PM
  8. B. Diddy's Avatar
    Ok, and this is the native scam call detection feature, and not a 3rd party app or service, right?
    05-12-2019 04:23 PM
  9. EndRacism's Avatar
    Yes, native, I haven't added on.
    05-12-2019 05:27 PM
  10. B. Diddy's Avatar
    What happens if you change the default ringtone to something else, making sure it's a loud tone to begin with?
    05-12-2019 05:36 PM
  11. EndRacism's Avatar
    The ring tones on this phone are the wimpiest I've ever heard, so yep, tried them all, but, with the setting some how dropping won't let it be loud. For now I will check both ways to set volume, and try to see if there is something that might drop it and keep it dropped even if turned off. I use Do Not Disturb at times, but I checked that by turning on and then off, it didn't changed settings. Oh well, just have to check settings in mornings for a while.
    05-12-2019 07:21 PM
  12. B. Diddy's Avatar
    Go on zedge.net (the website, not the app) and search for a nice loud ringtone there. Download it to the phone and use a file manager to move the file to the /Ringtones directory (or download it to your computer and transfer it to the phone via USB or Google Drive). Then see if that ringtone is much more audible.
    05-13-2019 10:17 AM

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