1. trent preston's Avatar
    My dad gave me his old phone because he didnt need it and mine is broke, well he dont remember his samsung account so I am not able to log into the phone because it says there was an abnormal reset and now it wants me to log into the last used account, I dont know anything about the last used account either.
    05-20-2020 06:43 PM
  2. mustang7757's Avatar
    Can try factory reset in recovery if you know the password and account for that .
    05-20-2020 07:24 PM
  3. trent preston's Avatar
    I do not know the account info for anything...
    05-20-2020 10:36 PM
  4. mustang7757's Avatar
    You won't be able get in the phone
    Laura Knotek likes this.
    05-20-2020 10:37 PM
  5. B. Diddy's Avatar
    Ask your father to look at this site and see if he can try to recover his Samsung account: https://account.samsung.com/accounts.../resetPassword
    Laura Knotek likes this.
    05-20-2020 10:50 PM

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