Guys (and gals) --
PLEASE make sure you're reading the instructions, and understand them. The files MUST be extracted to your C drive. I don't like doing things that way, but in order to have some sort of backwards compatibility, I had to put the full path to locations in the application. This means I had to know where exactly the program was going to be, and it has to be in C:\AC_SWM. If it's not there, it's not going to work. Ever.
You have to be sure you have Microsoft's .NET 4 framework installed. If you're not sure, install it again.
If some files from the download show as blocked (in properties), there's nothing that can be done about that. You will have to unblock them manually, that is a Windows security thing for binary files downloaded from the internet.
The stickler -- the USB driver. Just because you can drag and drop files, doesn't mean you have the USB driver installed. This program can't communicate with your phone. No programs can, save one application (adb.exe) which is written by Google. This program needs a properly functioning USB driver to communicate with your phone. I've made it as easy as I can to see if the driver is installed properly, use the diagnostics button and run the USB diagnostics. You will either see the device's serial number (driver is good), or you wont (driver is not good). I can't troubleshoot the driver install on your PC. Hit the specific forum for your Phone, and ask for some help -- it's likely that someone else here has had driver issues, too. Blame Windows -- on a Linux machine you just plug the phone in and it works.
I'm more than happy to help get this running for anyone, but I need you to make sure the basics have been done first. I'm getting swamped with questions from people who don't have the drivers installed, or did not extract the files to the correct place.
PLEASE make sure you're reading the instructions, and understand them. The files MUST be extracted to your C drive. I don't like doing things that way, but in order to have some sort of backwards compatibility, I had to put the full path to locations in the application. This means I had to know where exactly the program was going to be, and it has to be in C:\AC_SWM. If it's not there, it's not going to work. Ever.
You have to be sure you have Microsoft's .NET 4 framework installed. If you're not sure, install it again.
If some files from the download show as blocked (in properties), there's nothing that can be done about that. You will have to unblock them manually, that is a Windows security thing for binary files downloaded from the internet.
The stickler -- the USB driver. Just because you can drag and drop files, doesn't mean you have the USB driver installed. This program can't communicate with your phone. No programs can, save one application (adb.exe) which is written by Google. This program needs a properly functioning USB driver to communicate with your phone. I've made it as easy as I can to see if the driver is installed properly, use the diagnostics button and run the USB diagnostics. You will either see the device's serial number (driver is good), or you wont (driver is not good). I can't troubleshoot the driver install on your PC. Hit the specific forum for your Phone, and ask for some help -- it's likely that someone else here has had driver issues, too. Blame Windows -- on a Linux machine you just plug the phone in and it works.
I'm more than happy to help get this running for anyone, but I need you to make sure the basics have been done first. I'm getting swamped with questions from people who don't have the drivers installed, or did not extract the files to the correct place.