1. Android Central Question's Avatar
    I'm using galaxy A7 (2018), android 10 One UI version 2.

    All google apps are crashing, chrome loads the page and when I press any text input bar I get "Aw, Snap" screen, Google news when I click an article and scroll down inside the article the app crashes and return to the home screen, I can't add any new Gmail account the app also crashes when I click on email input bar.

    I also tried going into safe mode and the apps kept crashing it didn't fix it.

    What is this issue? how can I fix it?
    05-05-2020 09:06 AM
  2. mustang7757's Avatar
    Factory reset if its still happening in safe mode .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    05-05-2020 09:50 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data? Do other non-Google apps connect to the we successfully?

    Go to Settings>Accounts>Google. Is your Google account listed there, and if so, does it say there are any Sync Errors?
    05-05-2020 11:14 AM
  4. Kadiem Haider's Avatar
    Factory reset if its still happening in safe mode .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    I really want to put factory reset my last option, I have too many files on my phone.
    05-05-2020 12:55 PM
  5. mustang7757's Avatar
    I really want to put factory reset my last option, I have too many files on my phone.
    Hi, Welcome!

    understand , try safe mode see if it still happens
    blackhawkhot likes this.
    05-05-2020 01:00 PM
  6. Kadiem Haider's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data? Do other non-Google apps connect to the we successfully?

    Go to Settings>Accounts>Google. Is your Google account listed there, and if so, does it say there are any Sync Errors?
    They crash both on wi-fi and mobile data, as for the other apps they work perfectly fine, and yes my google account is listed there and sync with no issues, but as I said I can't add new accounts
    05-05-2020 01:01 PM
  7. Kadiem Haider's Avatar
    Hi, Welcome!

    understand , try safe mode see if it still happens
    I tried safe mode and the issue is still there.
    05-05-2020 01:02 PM
  8. mustang7757's Avatar
    I tried safe mode and the issue is still there.
    sorry missed that, go to settings>general management>reset>rest settings
    05-05-2020 01:05 PM
  9. B. Diddy's Avatar
    Have you tried removing your Google account, then adding it back again in Settings>Accounts​?
    05-05-2020 01:07 PM
  10. Kadiem Haider's Avatar
    sorry missed that, go to settings>general management>reset>rest settings
    Unfortunately, it did not fix the issue
    05-05-2020 01:11 PM
  11. mustang7757's Avatar
    Unfortunately, it did not fix the issue
    try B. Diddy suggestion if doesnt work , only option Factory Reset
    05-05-2020 01:13 PM
  12. Kadiem Haider's Avatar
    Have you tried removing your Google account, then adding it back again in Settings>Accounts​?
    I tried deleting some of my google accounts and no it did not fix the issue I still can't add any new account
    05-05-2020 01:18 PM
  13. B. Diddy's Avatar
    You have multiple Google accounts on the phone? Can you all Google accounts, then add your primary Google account back?

    Has this always been your phone, or did you get it from someone else?
    05-05-2020 01:56 PM
  14. Kadiem Haider's Avatar
    You have multiple Google accounts on the phone? Can you all Google accounts, then add your primary Google account back?

    Has this always been your phone, or did you get it from someone else?
    I deleted all my google accounts and the issue is still.
    This has been always my phone never used by someone else before me.

    Just for reference what I'm saying is when I click this "Email or Phone" box the issue gets triggered.

    Google apps are crashing-screenshot_20200505-221443_google-play-services.jpg
    05-05-2020 03:06 PM
  15. B. Diddy's Avatar
    See what happens if you uninstall all updates to Chrome. This is to see if there's a glitch caused by the latest Android System Webview update (which is handled by Chrome in Nougat through Pie).
    05-05-2020 03:25 PM
  16. mustang7757's Avatar
    I deleted all my google accounts and the issue is still.
    This has been always my phone never used by someone else before me.

    Just for reference what I'm saying is when I click this "Email or Phone" box the issue gets triggered.

    Click image for larger version. 

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    You doing this wifi ? Have you tried data ? NO VPN?
    05-05-2020 03:33 PM
  17. blackhawkhot's Avatar
    Off the boot menu hit Clear System Cache, reboot... a easy fix that can cure many gremlins.
    No risk or lost settings.
    Reboot in Safe mode, check if still no joy...
    Reset Network Setting as well.
    Check...
    Clear all caches on all effected apps... don't forget goggle play service. Clear all data in goggle apps as last resort.
    If that fails go back to the factory loads for the goggle apps or reload them Playstore.
    Remember to reboot after making major changes or uploads just to be on the safe side.
    Then play with it... a while.
    Nuke with hard reset only if you absolutely can't figure it out.
    It could reoccur then you be no better off then now!!!

    Before you do a hard reset you can try another option but use it only as a last resort.
    Settings>Apps>Reset App Preferences

    Spent some time thinking about what you did prior to this happening in the last couple days, setting changes or new apps loaded, updated or uninstalled. It may give you clue where to look.

    Androids just wuv when you spend time with them...
    05-05-2020 03:48 PM
  18. Kadiem Haider's Avatar
    Thank you guys for the help, but I just factory reseted and now the issue is gone
    B. Diddy and mustang7757 like this.
    05-05-2020 05:00 PM
  19. mustang7757's Avatar
    Thank you guys for the help, but I just factory reseted and now the issue is gone
    thats great ..sorry had to be Factory Reset but too many things crashing after a update
    05-05-2020 05:10 PM

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