05-11-2020 03:03 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I have an S5 note. Starting a week ag a popup ad keeps coming up on my phone and won't stop. I've looked online for ways to stop this and nothing works. If I can't get this to go away I will switch to iphone and never buy Samsung again.
    05-10-2020 11:43 AM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Can you post a screenshot?
    https://forums.androidcentral.com/sh...d.php?t=413366

    Maybe recent app your using.

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    05-10-2020 05:33 PM
  3. me just saying's Avatar
    me just saying
    Try going into settings, app, show system apps and see if there is anything there for the samsung gear vr. If so, uninstall it. I had something similar the other day and that was the only way to stop it.
    05-10-2020 05:51 PM
  4. BadgerEric's Avatar
    BadgerEric
    Originally Posted by me just saying
    Try going into settings, app, show system apps and see if there is anything there for the samsung gear vr. If so, uninstall it. I had something similar the other day and that was the only way to stop it.
    When I go into show system apps it is there. But unlike the other apps that show up here there is no uninstall button and the disable app is grayed out.
    05-10-2020 06:23 PM
  5. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by BadgerEric
    When I go into show system apps it is there. But unlike the other apps that show up here there is no uninstall button and the disable app is grayed out.
    Hi, welcome to AC!
    You can try this app for few dollars disables pretty much any app on the phone , I use it on all my Samsung phones.

    https://www.packagedisabler.com/
    05-10-2020 06:27 PM
  7. me just saying's Avatar
    me just saying
    Originally Posted by BadgerEric
    When I go into show system apps it is there. But unlike the other apps that show up here there is no uninstall button and the disable app is grayed out.
    my only other suggestion is to check notifications and see if there is something there. you could also go so the samsung community on samsungs website and ask there.
    05-10-2020 07:15 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Just to clarify -- Galaxy S5 or Note5?

    See this guide to see if it can identify the app responsible: Full screen ads. How to find the culprit. - Android Forums at AndroidCentral.com
    05-11-2020 03:03 AM
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