1. Android Central Question's Avatar
    Question of the day....I searched the web up and down all morning. Still can't figure out this morning brand new icon in my status bar: shield looking icon to the left of LTE.

    Screenshot here : ibb.co/YchDyz2

    If I pull down the status bar, it disappears.

    I got a SONIM XP8800 with Android 8.1.0

    Any ideas? (OCD-me is losing it here, lol)
    😎🤙
    05-10-2020 11:14 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Do you have an anti virus app installed?
    05-10-2020 11:47 AM
  3. mustang7757's Avatar
    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    05-10-2020 04:29 PM
  4. Sebastien Brisebois's Avatar
    Welcome to the forums. Do you have an anti virus app installed?

    No. My best guess otherwise....is a new security feature from SONIM. But no app or option alluding to what it is exactly.
    05-10-2020 06:31 PM
  5. mustang7757's Avatar
    No. My best guess otherwise....is a new security feature from SONIM. But no app or option alluding to what it is exactly.
    Hi welcome to AC!

    Can you get a screenshot ? Is it in the pull down notification panel ?
    https://forums.androidcentral.com/sh...d.php?t=413366
    05-10-2020 08:05 PM
  6. Sebastien Brisebois's Avatar
    Screenshot link posted in original post

    When I pulled down the status bar, the icon is nowhere to be seen.
    05-10-2020 09:25 PM
  7. mustang7757's Avatar
    I'll post your screen shot here so others can see New shield icon next to LTE-screenshot_20200510-224956_chrome.jpg
    05-10-2020 09:50 PM
  8. mustang7757's Avatar
    Looks like a security or antivirus
    05-10-2020 09:51 PM
  9. B. Diddy's Avatar
    Welcome to Android Central! Are you using a VPN?
    05-10-2020 09:55 PM
  10. B. Diddy's Avatar
    I think you already know, but here's a Reddit thread about it: https://www.reddit.com/r/AndroidQues...reddit-android

    You can actually see that same icon in this screenshot for a Sonim app, so it's most likely a Sonim system app of some sort related to security: https://play.google.com/store/apps/d...mscan&hl=en_US
    05-10-2020 09:58 PM
  11. mustang7757's Avatar
    I think you already know, but here's a Reddit thread about it: https://www.reddit.com/r/AndroidQues...reddit-android

    You can actually see that same icon in this screenshot for a Sonim app, so it's most likely a Sonim system app of some sort related to security: https://play.google.com/store/apps/d...mscan&hl=en_US
    In not in the notification pull down , I don't think it's that .
    05-10-2020 10:01 PM
  12. B. Diddy's Avatar
    It might be Sonim Safeguard, accessible through your Scout app: https://play.google.com/store/apps/d...guard&hl=en_US
    05-10-2020 10:01 PM
  13. B. Diddy's Avatar
    In not in the notification pull down , I don't think it's that .
    If it's on the right side of the status bar, though, that usually doesn't represent a notification that will show up in the panel.
    05-10-2020 10:02 PM
  14. mustang7757's Avatar
    If it's on the right side of the status bar, though, that usually doesn't represent a notification that will show up in the panel.
    I was reading the link saying security update , you thinking of VPN is strong possibility also
    05-10-2020 10:04 PM
  15. Sebastien Brisebois's Avatar
    All SONIM apps are disabled, that I can see.

    No VPN.

    A friend with the same phone, now has the same icon. So probably SONIM related.

    I am left with one the existential question....why? No info, no options and no apparent function. What is the benefit of a new useless icon taking up my screen real-estate ?

    Thank you all for pitching in your ideas, by the way!
    mustang7757 likes this.
    05-11-2020 01:48 PM
  16. Sebastien Brisebois's Avatar
    Found this on REDDIT ....
    "To all my sonim xp8 users its from sonim called safeguard you can find it in the play store I guess it came with the phone and recently updated to add that annoying icon..your welcome! And to top it off there seems to be no way of getting rid of the icon cause it's tied to sonim scout which contains a lot of stuff for our phones to work"
    mustang7757 and kct1975 like this.
    05-11-2020 01:54 PM
  17. mustang7757's Avatar
    Found this on REDDIT ....
    "To all my sonim xp8 users its from sonim called safeguard you can find it in the play store I guess it came with the phone and recently updated to add that annoying icon..your welcome! And to top it off there seems to be no way of getting rid of the icon cause it's tied to sonim scout which contains a lot of stuff for our phones to work"
    Thanks for posted fix.
    05-11-2020 02:35 PM

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