1. Android Central Question's Avatar
    My Samsung galaxy grand prime was reseted and I had no idea it was. I can’t delete my google account from the device and I can’t get into it because it says sign in using the owners account. I am signing in using the owner’s account since I am the owner of the device. And when it doesn’t say that it says the password isn’t correct, even though I made sure it was correct. What do I do?
    05-12-2020 02:51 PM
  2. mustang7757's Avatar
    If you can't remember your google account there no way you getting in the phone .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    Laura Knotek likes this.
    05-12-2020 02:57 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Did this phone ever belong to someone else? If so, it's asking for their account. Your only hope is to contact that person and see if they can help you log in with their information.

    The Grand Prime is an ancient phone, so it's about time to get a more modern phone anyway.
    Laura Knotek likes this.
    05-12-2020 03:08 PM

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