Power and volume down button not working.

[Android Central Question]

I know this is long I just want to give all the details so I can get an accurate answer. I turned on my phone (Nokia 3v) to use Google and a system update was downloading. When I tried to use google my keyboard wouldnt pop up. Turned my screen off to go sit somewhere to fix the issue then my power button wouldn't work! I didn't drop it from the time I turned the screen off to the time I tried to turn it on. I haven't dropped it in weeks. I plugged it in and the screen turned on and a message saying that the update couldn't be installed because the battery was under 50%. Keyboard finally works again but the on button and volume down don't. Again I don't think this is a physical issue. I did try to check the system updates and it said the last one I did was in March. Pushed the button to check for new ones and absolutely nothing happened.

 

[mustang7757]

Make sure buttons are free and sticking , can clean with damp damp cloth around buttons ,for things not working like keyboard and other issues try safe mode .

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Did you already try rebooting? Also, see if the problem persists in Safe Mode: www.verizonwireless.com/support/knowledge-base-226521/