1. Android Central Question's Avatar
    My Huawei P20 Pro screen has gone black. It's not switching on at all. I've done all the power and volume reset buttons but nothing, screen still blank. The phone does vibrate when I press the power and volume buttons but screen remains off.

    Is there any way I can save my photos and videos? Please help
    05-23-2020 05:41 AM
  2. mustang7757's Avatar
    Have you tried letting it charge for few hours undisturbed or different cables and chargers .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
    https://forums.androidcentral.com/sh...d.php?t=409154
    05-23-2020 10:03 AM
  3. papajack316's Avatar
    Have you tried letting it charge for few hours undisturbed or different cables and chargers .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
    https://forums.androidcentral.com/sh...d.php?t=409154
    Thanks for the link!

    And i'll give your suggestion a try and report back.

    Thanks
    mustang7757 likes this.
    05-23-2020 05:34 PM
  4. mustang7757's Avatar
    Thanks for the link!

    And i'll give your suggestion a try and report back.

    Thanks
    Hi, welcome!

    Ok thanks
    05-23-2020 06:32 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure -- the photos weren't saved to an SD card, were they?
    05-23-2020 08:27 PM
  6. papajack316's Avatar
    Welcome to Android Central! Just to be sure -- the photos weren't saved to an SD card, were they?
    Nope
    05-24-2020 01:56 AM
  7. papajack316's Avatar
    Hi, welcome!

    Ok thanks
    Hasn't worked
    05-24-2020 01:57 AM
  8. mustang7757's Avatar
    Hasn't worked
    next step service center
    05-24-2020 08:59 AM
  9. papajack316's Avatar
    next step service center
    Yep unfortunately looks that way. They have said phone will be wiped clean.

    Thanks for your help
    mustang7757 likes this.
    05-24-2020 09:02 AM
  10. mustang7757's Avatar
    Yep unfortunately looks that way. They have said phone will be wiped clean.

    Thanks for your help
    Yeah they usually will wipe the phone
    Your welcome!
    05-24-2020 09:07 AM

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