05-31-2020 04:06 PM
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  1. Android Central Question's Avatar
    Android Central Question
    So i recently got a new pair of headphones (JBL LIVE 650BTNC) and they work excellent, except i tried pausing the song for a second and it didn't work, and soon enough i found out that the volume buttons didn't work too. I didn't find a fix online so i got a newreplacement but the issue is still present! I have an older Bluetooth pair and they work just fine. Any ideas on a fix? Thanks. (Android Pie)
    05-31-2020 03:06 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Do other headphones with remote control buttons work? Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    05-31-2020 03:14 PM
  3. Yaniv Eidelnant's Avatar
    Yaniv Eidelnant
    Hi, I'm on an LG G6, and yes other headphones with remote control buttons work like i said it the post. I have tried restarting but doesn't seem to work
    05-31-2020 03:19 PM
  4. Kizzy Catwoman's Avatar
    Kizzy Catwoman
    Ambassador
    Some headphones are designed for android and some for apple. Are these designed for use with android phones? Do they work with other android phones?
    At least this was the case with wired headphones. Are these wired or wireless?
    05-31-2020 03:28 PM
  5. Yaniv Eidelnant's Avatar
    Yaniv Eidelnant
    I think these are designed for Android since they only have google assistant and alexa support, and yes they are Bluetooth headphones.
    05-31-2020 03:31 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Whoops! Sorry, I kept thinking the JBLs are wired rather than wireless, and overlooked your mention of trying another Bluetooth pair of headphones. I looked on the product site, and they do confirm that they should be compatible with both Android and iPhone.

    Just curious -- if you do connect using the included cable, do the remote controls work then?

    Also, does it help if you install the My JBL Headphones app?
    05-31-2020 03:47 PM
  8. Yaniv Eidelnant's Avatar
    Yaniv Eidelnant
    It doesn't work, and yes i installed it
    05-31-2020 03:54 PM
  9. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Looking through the reviews on their site, it seems like a number of people have encountered that issue. Not sure if it's a problem with your unit, or if there's some kind of incompatibility with that phone. Does this also happen in Safe Mode? https://www.t-mobile.com/support/dev...afe-mode-lg-g6
    05-31-2020 04:06 PM
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