1. Android Central Question's Avatar
    I have a Samsung Galaxy S9 running Android 9 on AT&T. I had backup set to use my Google/Gmail account.

    I also use Google Android messages app for SMS and not the default Samsung messages app. This allows me to access messages on the web easily. I did a factory reset yesterday and was able to recover my contacts, photos etc. but the SMS did not restore.

    I go to Google Drive Backups and can see my SMS messages there as a backup but they didn't restore automatically and I don't see any option in Settings to restore from there. What are my options? I have already restored the phone after reset so I can't use an app to first backup messages to some SD card or specific cloud.
    06-04-2020 09:23 PM
  2. Kizzy Catwoman's Avatar
    Hi there. Welcome to the forums. I always use an app called SMS backup and restore to save my messages. I am not sure if you could use it to restore your messages from the Google backup but it may be worth trying. In any case it is a good app to install and use because you can schedule it to backup your messages on a regular basis and save the backup to Google drive automatically. I am not sure if RCS messages are backed up though.


    Please register for an account so we can help you further. With a guest account, you can't reply. Thanks

    06-04-2020 09:33 PM
  3. mustang7757's Avatar
    Go to settings>accounts > back up and restore>Google account>tap back up see if sms is pending?How can I restore my Google Messages after a Factory Reset on Android 9?-screenshot_20200604-230313_google-20play-20services.jpeg
    06-04-2020 10:04 PM
  4. Grabber5.0's Avatar
    I use the same app. RCS messages are unfortunately not accessible by 3rd party apps, so the app is unable to backup and restore them.
    belodion likes this.
    06-04-2020 10:05 PM

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