1. Android Central Question's Avatar
    My one contact in textra disappearred; I found the actual text info for the contact on phone contact..
    So if I hit text I can see all text with that lost person, if I hit open app in upper rt corner I seem to be back like the format should be, but still not on text list and it won't make the usual notification noise,...
    This contact I text frequently daily..... Please help
    Thanks
    06-10-2020 03:06 PM
  2. ManiacJoe's Avatar
    Need a more detailed description of the problem. Maybe a screen shot?
    Textra does not do any contact handling. It reads the data from the Contacts app.

    In the Textra settings, under "about", you can try a "resync" and see if that clears up the problem.
    Laura Knotek likes this.
    06-10-2020 04:44 PM
  3. mustang7757's Avatar
    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-10-2020 06:09 PM
  4. Morty2264's Avatar
    Welcome to Android Central! Textra has a very solid app development team - they are quite swift at answering troubleshooting questions and concerns. Though they don't deal with the contact information you have in your phone, it could veru well be a glitch that they will know the workaround for.

    If all else fails, I highly recommend contacting Textra's customer support/app development team. The few times I've dealt with them, they've been quick to respond and solved my issues.
    Laura Knotek and ManiacJoe like this.
    06-10-2020 06:23 PM

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