1. D_esteructi0n's Avatar
    Im trying to factory reset my samsung, and to do so the phone needs to be completely off. Im trying this because I forgot my password, but I cant force shut down my phone without putting in my password.
    06-11-2020 08:11 AM
  2. Javier P's Avatar
    Welcome to the forums. That is a very important security measure to avoid that if someone steals our phone they can't simply wipe all data and have a fresh running device in their hands. Your password/pin is necessary to decrypt and get into Recovery, there's no way around this.
    Laura Knotek likes this.
    06-11-2020 08:23 AM
  3. Javier P's Avatar
    Your best chance is doing a remote wipe using Find my Phone/Find my Mobile and your Google/Samsung account, that I hope you didn't forget as well.
    Laura Knotek likes this.
    06-11-2020 08:37 AM
  4. Mooncatt's Avatar
    The password would be the same as your screen lock. If you don't have one set up, this shouldn't be a problem. If you do have one set up, then I'm not sure how you could have forgot it. Even if using biometrics, Android occasionally requires you to use your PIN/password (which is required as a backup anyway). PINs and passwords are not to be taken lightly.
    Morty2264 and Laura Knotek like this.
    06-11-2020 08:41 AM
  5. mustang7757's Avatar
    Hi Welcome!
    Which phone OP?
    06-11-2020 10:07 AM
  6. L0n3N1nja's Avatar
    Samsung devices require the password entered regularly even when biometrics are set up so unless you let this sit in a drawer for months I'm not sure how you forgot it.

    This is something I love about my Samsung phones, if someone steals my phone they can't shut it off to prevent me from tracking it.
    Laura Knotek likes this.
    06-11-2020 12:51 PM

Similar Threads

  1. I want to enter a note on Galaxy Active 2 smartwatch and have it go to my Pixel 3a.
    By Android Central Question in forum Samsung Galaxy Watch Active 2
    Replies: 9
    Last Post: 06-12-2020, 02:52 PM
  2. How to find spy app on LG phone?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 06-11-2020, 07:14 PM
  3. Will LG W30+ upgrade to Android 10?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-11-2020, 10:16 AM
  4. Celebi Ripple in time 6/8 seems to be stuck.
    By Dave 11 in forum Android Games
    Replies: 0
    Last Post: 06-11-2020, 08:07 AM
  5. Replies: 0
    Last Post: 06-11-2020, 06:57 AM
LINK TO POST COPIED TO CLIPBOARD